Managed Support & AMC for Professional Services

We take over systems other vendors built, after an audit. Inheriting an undocumented codebase blind is how support contracts turn adversarial in month two.

In professional services, every hour spent on internal documentation is an hour not billed. That single fact reshapes how managed support & amc has to be built here, the guardrails, the approval points and the evidence trail are design inputs rather than things bolted on before go-live.

The workload we are most often asked to take on first is timesheet narrative generation, usually integrated against time and billing. Integration comes before intelligence. A model that cannot reach your systems of record is a demo with good manners.

Deployed across regulated and unregulated sectors, with audit trails where the regulator expects them. You own the code, the models where they are open-weight, and the documentation to run it without us.