Glossary
Robotic process automation
Software that operates application interfaces the way a person would, where no API exists.
- Also called
- RPA
RPA is the right tool when there is genuinely no API and the interface is stable. Where an API exists, integration is cheaper to run and far less fragile.
AI-assisted element detection has made modern bots considerably more tolerant of cosmetic UI changes.
Maintenance cost is the figure to ask about before starting. A bot automating a stable government portal may run for years untouched; one automating an actively developed internal application can need attention every sprint, and that ongoing cost belongs in the business case from the beginning.
Commonly misunderstood: RPA is frequently used to automate a broken process rather than fix it, which locks the dysfunction in place and adds a maintenance bill.
Related terms, in context
The concepts you almost always meet alongside robotic process automation.
- Workflow automation
- Connecting systems so work moves without manual re-entry, with exceptions escalated rather than dropped.
- Intelligent document processing
- Reading structured meaning out of documents, invoices, claims, forms, with confidence scores per field.
Where this shows up in our work
Robotic process automation is not an abstraction for us. It is a decision we make on live projects. It shows up most directly in rpa & screen automation, workflow & integration automation, where getting it wrong has a cost someone can measure.
If you are evaluating a vendor on this, the useful question is not whether they can define the term. It is what they measure, what they would refuse to do, and what happens in their system when the assumption behind robotic process automation stops holding.
Questions
What is Robotic process automation?
Software that operates application interfaces the way a person would, where no API exists.
What do people get wrong about robotic process automation?
RPA is frequently used to automate a broken process rather than fix it, which locks the dysfunction in place and adds a maintenance bill.
Does Orqent Labs build this?
Yes, RPA & Screen Automation and Workflow & Integration Automation. We work across India, covering all 19,238 PIN codes remotely.
Building something that involves robotic process automation?
We will tell you honestly whether it is the right approach for your problem.
Or email bd@dtrasglobal.com · call +91 74118 77878