CRM & Sales Automation for E-commerce

Orqent Labs automates the CRM layer so your pipeline data becomes trustworthy enough to forecast from.

In e-commerce, every change must be justified by a controlled experiment against revenue. That single fact reshapes how crm & sales automation has to be built here, the guardrails, the approval points and the evidence trail are design inputs rather than things bolted on before go-live.

The workload we are most often asked to take on first is search relevance, usually integrated against Shopify, Magento or custom storefronts. We build the smallest thing that proves the case, put it in front of real users, and expand only what earns its keep.

Multi-model by default, so a provider outage is a routing decision rather than an incident. Six weeks to something running in production, not six quarters to a strategy document.